Collection Specialist

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	Collection Specialist Series Billing and collections are pivotal aspects of your revenue stream. Collection is a unique step in the billing process. The Collecting Patient Accounts course will significantly enhance your staff's ability to collect on outstanding accounts when combined with The Billing Speciality Series. BUY NOW - only $50.
	collecting patient accounts
	Collectors get the toughest accounts to work. The technology on the front end used to scrub and check the claims for errors before they go out the door means that the ones that don’t get paid have real issues. Collectors have to be sharp. They need a strong grasp of the insurance contracts and key terms, the ability to read and decipher EOB and error reports, solid analytical skills and the ability to prioritize and strategize how best to get the work done. Plus they need to be empathetic but strong when dealing with patients that fail to pay. In Collecting Patient Accounts, you will learn about the standards and goals commonly used in the industry, best practices for organizing and prioritizing your work, guidelines for getting accounts paid and when to send accounts to collections. We recommend that both new and experienced collectors take the course. Past participants found the guidelines in our standard collection protocol helped them learn how to prioritize their efforts and manage their assigned accounts. Participants will learn: Best practices for organizing and prioritizing accounts. How to use the tools they have to manage assigned accounts. How to expedite collections with every activity taken. When to recommend an account for external collections. Best practices for transitioning accounts to collections.

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